Legal Documents

9bd Terms and Conditions — Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before using 9bd. They clearly set out your rights, your responsibilities, and the terms that govern our relationship.

Last Updated: January 2026

Key Highlights of the Terms & Conditions

The cards below summarize the most important points of the Terms and Conditions.

Account Registration & Eligibility

You must be at least 18 years old to open an account with 9bd. Each person may hold only one account. Registration with accurate information is mandatory.

Deposit & Withdrawal Rules

All payment transactions are processed through secure, encrypted channels. Withdrawal requests are processed within 72 hours after verification.

Bonus & Promotion Terms

Each bonus comes with its own wagering requirements. Please read the relevant terms carefully before claiming any bonus.

Account Security & Password

Keeping your account secure is your responsibility. Do not share your password with anyone. Report any suspicious activity to us immediately.

Fair Gameplay & RNG Policy

All games on 9bd are audited by independent third parties. Every game outcome is determined with complete impartiality using a Random Number Generator (RNG).

Prohibited Activities

Fraud, money laundering, creating multiple accounts, and bonus abuse are strictly prohibited. Such activities may result in account termination.

These Terms and Conditions constitute a legally binding agreement. By using 9bd, you are deemed to have accepted these terms. Please read the full document carefully.

1 General Terms & Conditions

These Terms and Conditions (hereinafter referred to as the "Terms") apply to the use of the 9bd platform and all its services. By visiting the website, creating an account, or playing any game, you automatically agree to these Terms.

9bd is an internationally licensed online gaming platform. These Terms and Conditions apply equally to all users across all regions, including Bangladesh. Where additional local regulations exist in a specific region, those must also be observed.

These Terms and Conditions are available in both Bengali and English. In the event of any dispute, the English version shall be considered final.

9bd reserves the right to update these Terms and Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms.

2 Account Registration & Eligibility Requirements

The following requirements must be met to create an account with 9bd:

  • You must be at least 18 years old.
  • Online gaming must be legally permitted in your country or region of residence.
  • Each individual may operate only one account.
  • All information provided at the time of registration must be truthful, accurate, and up to date.
  • Your account is for personal use only and may not be operated on behalf of any third party.

9bd reserves the right to verify user identity. As part of the KYC (Know Your Customer) process, you may be required to submit a national ID, passport, or other government-issued document. Withdrawals may be restricted until verification is complete.

You are solely responsible for keeping your account password and login details confidential. You are liable for all activity carried out through your account.

3 Payments, Deposits & Withdrawals

9bd supports a range of secure payment methods, including bKash, Nagad, Rocket, and other approved channels. All transactions are protected with SSL encryption.

  • Minimum deposit amounts are fixed and may vary depending on the payment method.
  • Deposits are generally credited to your account instantly.
  • Withdrawal requests are processed within a maximum of 72 hours after verification.
  • Account verification (KYC) must be completed before withdrawals can be made.
  • Minimum and maximum withdrawal limits apply depending on the payment method.
Only use payment methods registered in your own name. Transactions made from third-party accounts may be voided and your account may be suspended.

9bd complies with international Anti-Money Laundering (AML) regulations. 9bd reserves the right to review suspicious transactions and request additional documentation where necessary.

4 Bonuses, Promotions & Rewards

9bd regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which should be read carefully before acceptance.

  • Wagering Requirement: A specified wagering amount must be completed before bonus funds can be withdrawn.
  • Duration: Every bonus has a set expiry period; bonuses will be cancelled once they expire.
  • Game Restrictions: Some bonuses are restricted to specific games and cannot be used across all games.
  • Maximum Bet Limit: A maximum bet limit per wager may apply while a bonus is active.
  • One person, one: The same promotion may not be used more than once or across multiple accounts.
Accepting a bonus is entirely optional. You are free to play directly with your deposited funds without claiming any bonus.

9bd reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any dispute regarding bonuses, 9bd's decision shall be final.

5 Gaming Rules & Fair Play

All games on 9bd are independently tested and certified for fairness. Our gaming rules are outlined below:

  • All game outcomes are determined by an RNG (Random Number Generator).
  • RTP (Return to Player) information for each game is available in the game info section.
  • If a game is cancelled due to a technical error, all bets will be refunded.
  • Disputes arising from network issues will be resolved by reviewing server logs.
  • If you encounter any bug or error during gameplay, please notify support immediately.

Deliberately exploiting game bugs or glitches is strictly prohibited. Any winnings resulting from such activity will be voided and the account may be permanently closed.

6 Prohibited Activities

The following activities are strictly prohibited on 9bd:

  • Creating or operating multiple accounts.
  • Registering with false or misleading information
  • Bonus system abuse or bonus arbitrage
  • Money laundering or transactions involving illegal funds
  • Hacking, scraping, or use of automated bots
  • Attempting to access another user's account.
  • Intentional exploitation of platform bugs or vulnerabilities
  • Operating a gaming account on behalf of a minor.
If prohibited activity is confirmed, all balances in the account will be forfeited, the account will be permanently closed, and legal action will be taken if necessary.

7 Account Suspension & Closure

9bd reserves the right to suspend or close accounts in the following circumstances:

  • Where a breach of these Terms has been established.
  • Failure to pass KYC verification or submission of false information.
  • Evidence of suspicious transactions or fraud is found.
  • Failure to submit requested documents within the specified timeframe.
  • The user has submitted a request to close their own account.

You may voluntarily close your account at any time by contacting our support team. Any pending withdrawals should be processed before closing your account.

8 Privacy & Personal Data

9bd takes the protection of your personal information very seriously. Your data is collected, used, and stored in accordance with our Privacy Policy.

Your information is used for the following purposes: account management, verification, customer support, compliance with applicable legal obligations, and service improvement. For more details, please see our Privacy Policy Read.

9 Responsible Gaming

9bd places responsible gaming at the heart of everything we do. We believe gaming should be a source of entertainment, not addiction — and that belief is central to our platform.

  • Deposit Limit Setting Option
  • Self-Exclusion Option
  • Cooling-Off Period Option
  • Gaming Habits Review Report
  • Direct referral to professional resources for support

To learn more about all responsible gaming options and features available to you, please visit our Responsible Gaming Visit the page.

10 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team in the first instance. Most issues are resolved within 48 hours.

The dispute resolution steps are outlined below:

  1. Submit a complaint via support chat or email.
  2. Our team will review your complaint and provide an initial response within 48 hours.
  3. Server logs and transaction history will be reviewed if necessary.
  4. The final decision will be communicated in writing.
  5. If you are not satisfied with the resolution, you may appeal to the licensing authority.
The account or funds involved may be temporarily suspended during the dispute resolution process.

11 Terms & Conditions Updates

9bd reserves the right to modify, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be considered your automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Even if any individual clause of these terms is found to be invalid or unenforceable, all remaining clauses will continue to be fully in effect.

12 Contact & Support

If you have any questions or need clarification regarding these Terms and Conditions, our support team is always on hand to help.

  • Live Chat: Available 24 hours, 7 days a week
  • Email: [email protected]
  • FAQ: Answers to Common Questions Here Available

We provide support in both Bengali and English. Don't hesitate to reach out to us whenever you need assistance.

Get Started Now

Done reading the terms? Start playing now

Read 9bd's Terms and Conditions, then join our platform with complete confidence. Register for free and enjoy a 100% bonus on your first deposit.

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