Everything about how your personal data is collected, used, and protected at 9bd is laid out here transparently. We believe your privacy is a right, not a privilege.
A quick overview of the key pillars of 9bd's Privacy Policy.
All your personal and financial data is encrypted using SSL/TLS technology. Your data remains protected at every stage of transmission — no third party can intercept it.
We collect only the minimum information strictly necessary to operate our services. We never ask for irrelevant or excessive data. What you provide is used solely for your benefit.
Your personal information is never sold to third parties. Partner service providers receive only the limited data necessary to carry out specific functions.
You may request to view, correct, or delete your data at any time. You retain full control over your personal information.
All data is stored on internationally certified secure servers. Server security is maintained through regular security audits and penetration testing.
In the event of a data breach, affected users will be notified within 72 hours. Transparency and accountability are core values we stand by.
9bd (hereinafter referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains how we collect your personal information, how we use it, how long we retain it, and under what circumstances it may be shared with third parties.
This policy applies to the 9bd.plus website and all associated mobile applications and services. By using the website, creating an account, or accessing any of our services, you automatically agree to this Privacy Policy.
We adhere to international data protection standards, particularly the core principles of GDPR. Bangladesh's applicable Digital Security Act and data protection regulations are equally important to us.
9bd collects different types of information in different circumstances. Below is a detailed breakdown of what data is collected and why:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, gender, national ID number | Account verification and KYC processing |
| Contact Information | Email address, mobile number, physical address | Account management and customer support |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser information | Security Monitoring & Fraud Prevention |
| Gaming Activity Data | Game history, bet amounts, session duration | Responsible Gaming & Service Improvement |
Any information you voluntarily share when contacting our support team or participating in surveys may also be stored. Providing such information is entirely optional.
We use your information only for specific, transparent, and legitimate purposes. Under 9bd's Privacy Policy, your data is used for the following reasons:
9bd does not sell or rent your personal information to third parties. However, limited data may be shared in certain specific circumstances necessary for the operation of our services:
9bd uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.
Types of cookies we use:
You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.
We do not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial transaction records | Minimum 5 years as required under AML regulations |
| KYC documents | 5 years after the end of the relationship |
| Support Contact | 2 years after last contact |
| Website Logs & Cookies | Up to 13 months |
| Marketing Consent Data | Until consent is withdrawn |
Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to you in any way.
Under 9bd's Privacy Policy, you hold the following rights. Contact us at any time to exercise them.
9bd is strictly for users aged 18 and above. We do not knowingly collect personal information from minors or permit them to use the platform.
Age verification is mandatory at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data permanently deleted.
To protect your information, 9bd employs industry-leading technical and organizational measures. The core components of our security framework are:
That said, no method of transmission over the internet is 100% secure. We take every precaution we can, but absolute security cannot be guaranteed. Please keep your password strong and never share it with anyone.
9bd reserves the right to update or modify this Privacy Policy at any time. Depending on the nature and significance of the changes, we will notify you as follows:
Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms. If you do not agree with the changes, you are always free to close your account.
For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact our Data Protection team:
We aim to respond within 30 days of receiving a request. For serious privacy complaints, an initial response is provided within 72 hours.
If you are not satisfied with our resolution, you have the right to file a complaint with the relevant regulatory authority. This is your legal right, and we fully respect that process.